So, I consider this a theft of money case since they are not refunding my money or crediting my money to my account. The very last call I made to customer service just a few minutes ago the individual on the other line said, 'yeah, go ahead and file a criminal complaint and see how that works out for you.'. Later, once the funds were picked up, Betonline's system started rejecting the reference number provided by Moneygram.įast forward past 2 hours of calls and chats with Betonline and voila, it appears that the individual that I sent it to has stolen my money because although the individual whom I sent it to picked up the money, Betonline now claims that they do not know where the money is or what happened to the money. I provided the Moneygram reference number to Betonline and initially the system said that the funds should be credited to my account within 60 minutes and if not, I should contact customer service. After sending the money (which had to be done with cash for some reason), I verified that the funds were picked up by the individual who was named in the emailed instructions sent to me by Bet Online.

Yesterday, i sent $350 to an agent that was assigned to me by the depositing system on Betonline.Ag.

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